SecurPassword by SecurEnvoy is a self-service password reset solution that allows users to leverage their existing personal devices to prove their identity and reset their domain password in real-time. It is a core feature of SecurEnvoy's Multi-Factor Authentication Platform, designed to resolve password issues quickly, easily, and securely without helpdesk involvement. This solution reduces helpdesk calls and costs associated with password resets, which can account for up to 40% of support calls according to Gartner research.
