QDesk by CyberQP is a Help Desk Security Automation solution designed for Managed Service Providers (MSPs) and IT teams. QDesk enables Tier 1 technicians and non-technical staff to complete simple tasks that typically disrupt technician workflows, while minimizing privileged access to Active Directory, Entra ID, or local admin accounts. QDesk allows IT staff to send password reset links and instructions to end users via email or SMS. End users can also use the Quickpass mobile app to regain access, which reduces technician workloads and streamlines workflows.