MetaDefender for Salesforce by OPSWAT is a native application for the Salesforce AppExchange designed to secure file uploads and data within the environment. Its technical capabilities include multiscanning with multiple anti-malware engines, Content Disarm and Reconstruction (CDR) for file sanitization, and adaptive sandboxing to address malware and zero-day threats. The system also employs proactive Data Loss Prevention (DLP) to identify and block sensitive data, and utilizes IP, URL, and file reputation services to protect content entering the platform.
The solution integrates into Salesforce workflows to provide endpoint compliance and access control, evaluating devices and denying access to those that pose a security risk until user-driven remediation occurs. It supports automated response actions for malicious files and offers administrative functions such as real-time alerts and detailed reporting via a dashboard. The application also provides for automated management of logs and permissions to maintain security within the CRM platform.