ImageControl Software by Cygna Labs Corp is an automated and highly scalable solution for upgrading and maintaining firmware on DOCSIS devices in the field, including cable modems, Multimedia Terminal Adapters, and digital set-top boxes. It handles large networks with network discovery and inventory tracking functions to identify each device’s vendor, make, model type, and version. ImageControl provides automated cable firmware management with multi-vendor DOCSIS device support, scheduled or on-demand updates, high-performance architecture, and scalability to millions of devices. It accelerates the deployment of new cable services by inventorying customer premises equipment (CPE), upgrading modem firmware, and reducing administrative costs through automation. ImageControl minimizes errors by centralizing management and automating recurring functions through an intuitive graphical interface. It supports subscriber growth by scaling to millions of devices and ensures version compatibility with minimal service disruption. ImageControl automates the discovery of DOCSIS devices on your network with various options at the CMTS or device/IP level. It supports a ModelMatching feature for decoding SNMP strings from CPE for classification by vendor, make, model, and version. It maintains a centralized inventory of DOCSIS devices that can be discovered, imported, or manually entered. ImageControl also supports a centralized repository for CPE images, enabling distribution to TFTP servers for firmware upgrades, which can be initiated on-demand or scheduled. Thresholds can be set to minimize the impact of faulty vendor firmware revisions to prevent bricking of CPE. Firmware updates for newly provisioned devices are automatically detected, validating and upgrading firmware to acceptable versions if needed. The intuitive Windows interface provides easy point and click operation. Flexible configurations support scheduled and on-demand firmware upgrades based on vendor, model, hardware revision, and firmware version. ImageControl features a distributed architecture for scalability and load balancing, with options for decentralized or centralized deployments. Its multi-threaded architecture ensures portability and maximum throughput, allowing thousands of devices to be updated per hour. All sensitive data is encrypted for security, and reliability is maintained by supplying upgrades only to modems needing new firmware. Robust reporting is also included. Real-time progress indicators and reports show the status of discovery and update tasks while archiving data to create an audit trail for each update task at the device level.
