IDfy Video KYC enables remote customer onboarding through video conferencing and AI-powered technology, offering both agent-assisted and self-serve modes that comply with RBI, SEBI, and IRDAI regulations. The platform features pre-call technical checks, low-bandwidth support, reconnect capabilities, data auto-save, and intelligent reviewer allocation based on language, location, and product. With real-time monitoring, data encryption, and automated purging, the solution can be deployed across major cloud platforms and integrates APIs for real-time verification and fraud detection.