HAWK.io MDR is a managed detection and response service that ingests real-time telemetry from cloud, on-premises, and hybrid environments through direct API connections, streaming analytics, and network device protocols including syslog and SNMP. The platform normalizes and enriches events at the source using the vTTAC data-enrichment process, which captures contextual metadata such as memory snapshots, process chains, privilege elevations, and system activity, then processes this data through the vStream streaming analytics engine for storage in a data lake architecture. Detection capabilities include customizable signature-based rules with regex pattern matching, behavioral anomaly detection, and machine learning-based threat hunting aligned with the MITRE ATT&CK framework, enabling identification of advanced tactics including living-off-the-land attacks, beaconing, and domain-generated algorithms.
The platform integrates an AI-driven SOAR orchestration layer that automates incident response through playbooks performing artifact gathering, sandboxing, reputation checks, and digital forensic actions. Detected incidents are processed through automated validation, prioritization, and response workflows, with support for containment, eradication, and recovery guidance including system isolation and evidence preservation. The incident management interface provides Manager and Operations dashboards displaying open incidents, status summaries, resources, sources, priorities, and detailed event-level data encompassing timestamps, IPs, ports, protocols, and payload information. Case management capabilities track incident status, actions taken, chain of custody, and impact assessments with configurable states and export functionality. The platform operates in a multi-tenant architecture, includes a notifications module with configurable rules and customizable alert bodies, and provides user administration with group-based access controls across functional areas including Administration, System Operations, Dashboards, and Reports.
