Graymail Protection by INKY filters out bulk email to boost productivity. It uses machine learning algorithms to detect and remediate graymail by examining email headers, links, body text, and more. Graymail is defined as bulk mail that the recipient may have technically opted into at some point in the past. Business graymail examples include newsletters, webinar invitations, industry alerts, competitor news, social media messaging, vendor marketing, software updates, and more. Graymail creates distractions that derail performance, with an average of 60 distractions in an 8-hour workday. This break in concentration degrades work quality, costing businesses an estimated $650 billion a year. Graymail and its desktop notifications are a constant source of distraction. Moving graymail to a separate folder helps keep employees focused. INKY also checks for other threats like phishing and malware, ensuring it's safe for employees to review their graymail. The INKY Email Assistant applies a cautionary email banner to graymail messages, unless phishing is identified. Users can customize graymail settings to direct it to a separate folder for review. Custom settings are reflected across all devices. When Graymail Protection is enabled, graymail is delivered to a separate folder, reducing IT tickets. Because graymail classification is subjective and can change over time, INKY provides the flexibility for individual users to manage their own graymail settings via the user dashboard. Most email filters block spam, but graymail bypasses these defenses, arriving in the inboxes of those who opted to receive it. Graymail can pose a phishing threat, as phishing emails are often disguised as graymail. INKY scans for threats and informs users about potential graymail and malicious links.
