fcase by Fraud.com is a fraud orchestration and management solution designed for financial institutions. It centralizes fraud automation and case management, forming a single customer view to permit, block, check manually, and evaluate trust during the customer journey while driving operational efficiencies. fcase integrates with various point systems such as anti-fraud and cyber systems, providing a common investigation platform. It delivers a full picture of fraud by conducting research and presenting results automatically by threat, improving investigation accuracy and operational efficiency up to 9x. fcase also includes centralized fraud reporting, which enhances efficiency by using a common fraud framework and APIs across the entire enterprise. It monitors all transactions to prevent fraud, detects abnormal actions, and manages risks by tracking changes in personal data. fcase identifies potential risks, evaluates them, and detects suspicious transactions to prevent fraud before it occurs. It simplifies chargeback and dispute management processes by automating data collection, monitoring chargeback reasons and rates, and developing effective dispute strategies. fcase provides advanced case management and automated workflows for efficient chargeback processes, allowing businesses to reclaim time and resources while safeguarding against financial risks.
