Dameware Remote Everywhere by SolarWinds is a cloud-based remote support solution that enables remote access and control of end-user systems through internet connections. The solution provides HD-quality remote desktop access capabilities for Windows, Mac OS X, Linux desktops, and mobile devices including Android and iOS. It operates as a SaaS platform with typically sub-eight second connection times to workstations and implements advanced encryption protocols with two-factor authentication for secure remote access, designed specifically for customer support and help desk operations.