Communication Threat Management (CTM) by RedShift Networks is a platform for real-time detection and mitigation of security threats and fraud targeting IP voice (VoIP) networks. The system inspects SIP traffic across Layers 3–7 using AI and machine learning algorithms to analyze global and account-level traffic patterns, identifying anomalous behavior and emerging threats before network impact. Core technical capabilities include deep packet inspection, policy-based detection, automated mitigation, and instant threat reporting. Threat intelligence is continuously updated through globally sourced data from honeypots, anonymized live installation data, research, and open-source feeds. The platform integrates with existing infrastructure via standard TAP, SIP API, and REST API connections, and supports interoperability with session border controllers, packet filters, and soft switches.
CTM identifies activities such as toll fraud, robocalls, and AI-driven scams through communication traffic monitoring and alert generation for suspicious activity. Enterprise security features include role-based access control, SAML authentication, TLS encryption, and SIEM export support. The platform provides a centralized management console with analytics and reporting tools for compliance and operational visibility, including scheduled and custom reporting options. Deployment options encompass cloud provisioning with international regions, on-premise installations, and optional mobile SDK capabilities for call authentication and protection against smishing and vishing attacks. Licensing follows a usage-based model tied to call connections.