Copyright and Corrections

CyberExchange compiles information about companies and their products from public and licensed sources and from automated analysis. It can be out of date or simply wrong. If you work for a company we cover and something we show is inaccurate, write to [email protected] with the subject line Correction.

Tell us:

• the company or product page concerned;
• exactly what is wrong;
• what it should say, and where we can verify that;
• your name, role and company email address, so we know the request comes from the company.

We will look into it and correct what we find to be wrong. Where a claim is one we cannot verify, we may decline to change it, and we will tell you so rather than leave the request open.

The Service holds professional information about people who work at the companies it covers. If that is you, you can ask us to correct it, remove it, or stop holding it — see Information about companies and their personnel in the Privacy Policy. Use the same address.

Members can post content on CyberExchange that other people can see — launch pages, comments, images, and product or vendor submissions. If you believe material on CyberExchange infringes a copyright you own or represent, send a notice of claimed infringement to our Copyright Agent (below) with the subject line Copyright. The notice must include:

• your physical or electronic signature, or that of the person authorised to act for the copyright owner;
• identification of the copyrighted work you say is infringed — or a representative list, if one notice covers several works;
• identification of the material you say is infringing, with enough detail for us to find it — a URL is best, and for an image on a launch page, say which page and which image;
• your contact details: your name, postal address, telephone number and email address;
• a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law;
• a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner of the exclusive right said to be infringed or are authorised to act for the owner.

A notice that leaves one of these out may not be one we can act on, and we may ask you for what is missing.

Send notices of claimed infringement, and counter-notifications, to our designated agent:

Copyright Agent
IT-Harvest, LLC
2171 Windemere Rd., Birmingham, MI 48009
Email: [email protected]

When we receive a notice that contains what is listed above, we promptly remove or disable access to the material and tell the member who posted it. We may pass the member a copy of your notice, including your contact details. A launch page, or an image on one, can be taken down in this way like anything else a member posts.

If you are the member who posted material that was removed or disabled, and you believe that was a mistake or a misidentification, you can send a counter-notification to the Copyright Agent. It must include:

• your physical or electronic signature;
• identification of the material that was removed or disabled, and where it appeared before it was removed;
• a statement, under penalty of perjury, that you believe in good faith that the material was removed or disabled because of a mistake or misidentification;
• your name, postal address and telephone number, a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is (or, if your address is outside the United States, any judicial district where we can be found), and a statement that you will accept service of process from the person who sent the notice or that person’s agent.

We will send a copy of your counter-notification to the person who sent the notice. We will restore the material, or end the block on access to it, between 10 and 14 business days after we receive a complete counter-notification — unless that person tells us, before then, that they have filed a court action seeking an order to stop you posting it.

In appropriate circumstances, we terminate the accounts of members who are repeat infringers.

If your complaint is about a trademark, write to [email protected] with the subject line Trademark, identifying the mark and the material you are complaining about, with enough detail for us to find it. We review these and remove or disable access to material where the complaint is substantiated. The steps for a counter-notification above are specific to copyright; a member who thinks we have got a trademark complaint wrong can write to the same address.

Vendor logos, product names and descriptions belong to the vendors concerned and are shown for identification and information. We are happy to stop showing a particular asset on request from the company that owns it.

Be sure before you send a notice or a counter-notification. Under 17 U.S.C. § 512(f), a person who knowingly misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, can be liable for the damages that result, including costs and attorneys’ fees.

A notice sent to suppress accurate reporting rather than to protect a right is not something we will action.